Support

To ensure customers have a fast and effective way of logging service calls Emos operates a direct dial computerised call centre 01256 305650.

Our comprehensive service database carries a full service history for every customer account.

In house technical specialists are always available to offer help and advice to contract customers and we offer full telephone support to copier engineers working on our equipment

Our national network of highly skilled and experienced field engineers are always on call to attend to customer needs.

We operate a fully stocked parts store that carries a wealth of spares to support our customers, and our workshop provides a full return to base repair service.

Our in house R&D maintains a database of over 700 wiring diagrams, which is constantly being updated. This ensures that our engineers are able to meet our customer's expectations and can install our equipment to virtually every make and model of copier. To achieve this we have developed many bespoke interfaces, unique to EMOS. These may allow us to achieve results that others cannot. Some of these have been exported to our international business partners, including copier manufacturers.

The entire technical operations department is focused on providing a comprehensive premier service package for our customers.

We are contactable duing normal business hours 9.00am - 5.30pm Mon - Thurs 9.00am - 5.00pm Fridays (GMT/BST) on any medium.

Support Email: support@emos.com

Service Email: service@emos.com

Phone: 01256 305650

If you are looking for manuals or downloads for specific products you will find everything you need by finding the product in our support section, alternatively search with our product database using the search facility above.

Products

	Photo ID Systems
	EMOS can provide hardware (printers and cameras) and software to facilitate the production of Photo ID cards. EMOS is also able to provide a large number of accessories including cards, printer ribbo...
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	EPOS / Cashless Tills
	EPOS /Cashless Tills
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	Stand Alone Photocopier Control
	Products that operate in a stand alone mode to control Photocopiers
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	Networked Print/Photocopier Control
	Networked print and copy control solutions have a central account for each user that enables them to be monitored and optionally charged for whatever printing and photocopying is undertaken. As the sy...
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	PC Reservation / Management
	EMOS provides solutions to control access to PCs and allow reservations to be made.
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	Coin Boxes
	Coin boxes are devices for controling and charging for access to copiers and printers. Users are charged for the privilege of using the devices by taking good old fashioned cash.
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	Product Archive
	Products that are no longer current are listed here. Brochures, manuals and other assorted downloads that were available for these products can be located in this section.
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