SUPPORT

Our in-house team of support specialists are available to provide support and advice on all of the products we supply. 

We offer support agreements to our customers once the warranty on our equipment has expired and can also provide support to non-contract customers on a time and materials basis.

Support for our equipment should be requested by emailing the following email address including as much detail as possible regarding the issue: helpdesk@emos.com

Our helpdesk is available from 9:00 to 17:00, Monday to Friday excluding Bank Holidays

Remote Support Client

We use Teamviewer to provide remote support to many of our customers. 
If requested, please download and run the Teamviewer client and provide us with your ID and Password. 
Our remote support client can be downloaded here: Teamviewer Support Client